Privacy Policy

Privacy policy

On 20-09-2017 this page has been updated.

We are aware that you trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect these data and how we improve your experience using our website based on these data. So you will understand how we work.

This privacy policy applies to the services of Fachera. You must know that Fachera is not responsible for the privacy policy of other websites and other sources. By using our website you acknowledge to accept our privacy policy.

Fachera respects the privacy of all the visitors/users of its website and ensures that all personal information which you will give us, will be dealt with in a strict confidential manner.


How we use the collected data

Our Services
When you order one of our services/products then we will ask for personal data like name, birthdate etc. These data will be used to execute your order. These data will be stored on a security server owned by Fachera or by a third party. We will not combine your personal data with other data.

When you send emails or other messages to us it will be possible that we will save these messages. Sometimes we will ask for your personal data when this is relevant. This enables us to answer your questions and requests. These data will be stored on a security server owned by Fachera or by a third party. We will not combine your personal data with other data.


What are cookies?
This websites makes use of cookies. A cookie is a small data file transmitted by our website (and/or Flash applications) and stored in your web browser. The information contained in a cookie can be retrieved by our servers when you revisit the website.

Use of persistent cookies
Using a persistent cookie, we can recognize when you return to our website. This enables the website to adapt to your preferences. For example, if you have given your consent to the use of cookies, a cookie stores this information so that the next time you visit our site you don’t need to give your consent again. This improves the user experience. Persistent cookies can be removed using the settings of your browser.

Use of session cookies
Using a session cookie, we can see which parts of the website you viewed during a visit. This enables us to better tailor our website to the surfing behavior of web visitors. These cookies are automatically deleted when you close the browser.

Tracking cookies
Having received your permission, or after you used our website, our advertisers can place “tracking cookies” on your device. They use these cookies to keep a record of which pages from their network you have visited, in order to build up a profile of your online surfing behaviour. This profile is also built up on the basis of similar information they obtain following any visits you make to other websites from their network. This profile is not linked to your name, address, e-mail address, etc. as known to us, but is used only to match advertising to your profile, to ensure the greatest possible relevance of any advertising displayed. 

Google Analytics
Through our website, a cookie is placed from the U.S. company Google, as part of its analytics service. We use this service to track how visitors use the website. Google may transfer this information to third parties if this is required by law, or where such third parties process the information on Google’s behalf. We have no influence on this. We have not permitted Google to use the information obtained through Google Analytics for other Google services.

The information we collect is kept anonymous as much as possible. Your IP address is not given. The information is stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor programme of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.

Use of Social Media buttons
Our website contains buttons to promote (‘like’) or share (‘tweet’) webpages on social networks like Facebook and Twitter. These buttons work through snippets of code originating in Facebook or Twitter that place cookies in your browser. We have no influence on this. Read the privacy statements of Facebook and Twitter (which can change frequently) to find out what they do with the data they gather through these cookies.

The information they collect is kept anonymous as much as possible. The information gathered by Twitter, Facebook, Google+ and LinkedIn is stored on servers in the United States. LinkedIn, Twitter, Facebook and Google+ adhere to the Safe Harbor principles and are members of the Safe Harbor programme of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.

Right to access, correct or delete your data
You have the right to request access to, and the correction or deletion of, your data. See our contact page. To prevent abuse, we ask you to identify yourself adequately. In order to access the personal data linked to a cookie, you must provide a copy of the cookie in question. You can find it in the settings of your browser.

Turning cookies on and off and deleting cookies
More information about the ‘on and off’ function and removing cookies can be found in your browser guidelines and/or using the help function of your browser.

More information about cookies and online choices: A guide to online behavioural advertising


We collect and use this information for no other purposes than described in our private policy unless we have received your permission to do otherwise.

Third Parties
We will not provide your data to other parties. In some cases your data will be shared internally but our personnel signed a non disclosure contract to respect the confidentiality of your personal data.

This privacy policy is tuned to the current status of our website. Adjustments or changes on our website can lead to changes in the privacy policy. So we advise you to read our privacy policy on a regular basis.

Personal Data Options
We offer all visitors the possibility to look at, to change or to delete all personal data which has been provided to us.

Adjustments and termination/removal of Newsletter

At the bottom of all our mails you will find the possibility to adjust your personal data or to terminate the newsletter.

Adjustments/Removal communication
If you would like to alter your personal data or to remove these from our files then you can contact us. See below for contact information.

Switch off cookies
Most browsers are set up to accept cookies but you can set up your browser to refuse cookies or to notify you when a cookie is being sent to you. It is however possible that some services and functions on our website and on other website do not function properly when you have switched off cookies on your browser.

Questions and Feedback
We check on a regular basis if we comply with the privacy policy.  If you have questions about our privacy policy do contact us:

Meeuwerderweg 23
9724 EM Groningen

Chamber of commerce number: 60947403
VAT identification number: 854129959B01

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